Handout - Privacy Policy

Effective Date: July 9, 2024

Last Updated: Dec 20, 2024

1. Introduction

This Privacy Policy explains how we ("Handout," "we," "our," or "us") collect, use, share, and protect your personal information when you use our mobile application (the "App") and related services (collectively, the "Service").

By using the Service, you agree to this Privacy Policy.

If you do not agree, please do not use the Service.

2. Data We Collect

We collect information that:

• You provide directly when creating an account or interacting with the Service.
• Is automatically collected during your use of the App.
• May be obtained from linked accounts (e.g., Google, Facebook, or Apple) if enabled.

2.1 Data You Provide

Category	Description
Account Data	Information like name, email address, phone number, and date of birth provided during registration.
Profile Data	Photos, preferences, gender, interests, and other information you upload to your profile.
Content	Photos, videos, text, and messages you share or exchange through the Service.
Payment Data	Billing details and transaction history for purchases and subscriptions.
Marketing & Survey Data	Information provided in surveys, contests, and promotions for marketing and research purposes.
Customer Support Data	Details shared when you contact support for inquiries, feedback, or complaints.

2.2 Automatically Collected Data

Category	Description
Usage Data	Activity logs, login times, matches, chats, searches, and features accessed during use.
Device Data	Device type, IP address, operating system, app settings, and performance details.
Geolocation Data	Real-time location (if permission is granted) used for features like recommendations and proximity-based searches.
Cookies & Tracking	Data collected via cookies and similar tools to enhance user experience, track preferences, and analyze app performance.

2.3 Sensitive Data (With Consent)

Category	Description
Face Geometry Data	Biometric data collected for Photo Verification or ID Verification to confirm identity and prevent fraud.
ID Data	Government-issued IDs to verify identity and enhance security.
Special Category Data	Optional data, such as sexual orientation or health information, submitted voluntarily for personalization.

3. How We Use Your Data

We use your information to:

• Provide and Manage Services -- Create accounts, enable features, and resolve issues.
• Personalize Experiences -- Recommend matches and tailor content based on preferences.
• Process Payments -- Securely handle purchases, subscriptions, and billing information.
• Enhance Security -- Monitor activity, prevent fraud, and enforce Terms of Use.
• Conduct Research and Marketing -- Analyze trends, improve services, and run targeted ads.
• Comply with Legal Requirements -- Respond to requests from law enforcement or regulators.

We may also process data for profiling and automated decision-making to optimize recommendations or targeted advertising.

4. How We Share Your Data

We do not sell your personal data, but we may share it under the following circumstances:

4.1 With Other Users

• Your profile data (e.g., name, photos, preferences) may be visible to other users.
• Reports involving you or others may be shared with the parties involved to address issues.

Categories Shared: Profile Data, Content, Social Media Data, Customer Support Data.

4.2 With Service Providers and Partners

We work with third-party vendors to:

• Provide hosting, analytics, and payment processing.
• Deliver marketing campaigns, customer support, and security services.

Categories Shared: Account Data, Profile Data, Usage Data, Technical Data, Payment Data, and Geolocation Data.

4.3 With Advertising Partners

We may share data with advertising networks to:

• Deliver personalized ads based on your preferences.
• Analyze ad performance and improve campaigns.

Categories Shared: Account Data, Profile Data, Usage Data, Technical Data.

4.4 With Law Enforcement Authorities

We may disclose your data to:

• Comply with legal requirements (e.g., subpoenas or court orders).
• Investigate fraud, illegal activities, or violations of our Terms of Use.
• Protect user safety and address disputes.

Categories Shared: Account Data, Profile Data, Content, Payment Data, Geolocation Data, and ID Data.

4.5 Business Transfers

If we undergo a merger, acquisition, or restructuring, your data may be transferred to the new entity.

5. Data Retention

We retain your data:

• As long as needed to provide services and comply with legal obligations.
• Until a request for deletion is submitted (subject to legal requirements).

6. Data Security

We implement:

• Encryption technologies and firewalls to protect sensitive data.
• Access controls to prevent unauthorized access.
• Monitoring tools to detect breaches and improve security.

While we take reasonable measures, no method of transmission is 100% secure.

7. International Transfers

Your data may be stored and processed outside your region. By using the Service, you consent to such transfers.

8. Children's Privacy

The Service is not intended for users under 18 years of age. If we discover data from minors, it will be deleted immediately.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

• 30 days' notice will be provided for material changes.

10. Contact Us

For questions, contact us at:

Email: cs@handout.app